Apris Law Firm has an active and evolving practice in Consumer Protection Laws in India, representing both consumers and businesses in disputes related to goods, services, and unfair trade practices. Apris provides comprehensive legal support in matters arising under the Consumer Protection Act, 2019, including representation before:
- District Consumer Disputes Redressal Commissions
- State Consumer Disputes Redressal Commissions
- National Consumer Disputes Redressal Commission (NCDRC)
- Appeals before High Courts and the Supreme Court
1. Consumer Dispute Litigation
- Filing and defending consumer complaints involving:
- Deficiency of service and defective goods
- Misleading advertisements and unfair trade practices
- Real estate and delayed possession claims
- Medical negligence and malpractice
- Insurance claim rejections and mis-selling
- Financial product fraud and service failure
- Class action and group complaints under the new law
2. Advisory to Businesses and Service Providers
- Advisory on compliance with the Consumer Protection Act, 2019 and allied rules
- Drafting and review of terms & conditions, warranty clauses, disclaimers, and consumer-facing communications
- Risk assessment and preventive legal strategy to avoid litigation
- Assistance in responding to consumer complaints, legal notices, and regulatory inquiries
3. E-Commerce & Product Liability
- Legal compliance for digital marketplaces under the Consumer Protection (E-Commerce) Rules, 2020
- Advisory on product recall, seller liability, and grievance redressal mechanisms
- Representation in claims involving defective products, counterfeit goods, and non-delivery
Clientele
Apris Law Firm represents:
- Individual consumers and class action groups
- Real estate buyers and flat owners’ associations
- Manufacturers, service providers, and retailers
- E-commerce platforms and digital service providers
- Hospitals, insurance companies, banks, and NBFCs
Why Choose Apris for Consumer Protection Matters:
- Strong litigation experience before all consumer forums
- Balanced representation of both consumers and corporate clients
- Practical, risk-sensitive advice grounded in evolving legal standards
- Multi-sectoral expertise with focused attention to real estate, insurance, healthcare, and e-commerce
- Efficient dispute resolution with emphasis on pre-litigation settlement when possible
